Privacy • Security • Trust
Your data’s security is our top priority. At Ashirolam Tech Solutions, we believe that privacy, transparency, and compliance are the foundation of trust. Explore our commitment to data protection, including enterprise-grade encryption, HIPAA compliance, and responsible AI practices.
Privacy Policy
Effective Date: June 15, 2025
Ashirolam Tech Solutions Private Limited (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, partners, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ashirolam.com or use our services.
1. Information We Collect
We may collect personal information in a variety of ways, including:
- Personal Identification Information: Name, email address, phone number, company name, job title.
- Healthcare and Medical Data: Medical records and case information provided by clients for summarization, review, or processing.
- Payment and Billing Information: If applicable.
- Information You Provide: (support requests, account information, payment information, etc.)
- Information Collected Automatically: (log data, geo-location data, device information, cookies and tracking technologies, etc.)
- Technical Information: IP address, browser type, device information, usage data through cookies and analytics tools.
2. How We Use the Information
We use the information we collect for purposes including:
- Providing our services (medical record summarization, claims processing, legal support services, etc.)
- Customer service and support
- Communication regarding our services or updates
- Compliance with legal and regulatory obligations
- Improving our services and website functionality
- Ensuring security and preventing fraud
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information:
- With authorized employees, contractors, or partners who need access to provide services.
- With third-party service providers (e.g., cloud storage, payment processors) bound by confidentiality agreements.
- If required by law, legal process, or governmental request.
- To protect the rights, safety, or property of Ashirolam Tech Solutions, our clients, or others.
4. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your information. While we strive to safeguard your data, no method of transmission or storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
6. International Data Transfers
As our clients are located globally, including the USA, your data may be processed outside your country under strict data protection and encryption measures, in compliance with HIPAA and applicable privacy regulations.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion of your data
- Object to processing or request data portability
You can exercise these rights by contacting us at info@ashirolam.com.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, contact:
Ashirolam Tech Solutions Private Limited
Email: info@ashirolam.com
Website: www.ashirolam.com
Terms of Service
Effective Date: June 15, 2025
- Use of Services
- User Responsibilities
- HIPAA Compliance
- Limitation of Liability
- Dispute Resolution
Welcome to Ashirolam Tech Solutions Private Limited (“Company”, “we”, “our”, or “us”). Please read these Terms of Service (“Terms”) carefully before using our website or engaging with our services. By accessing or using our website or services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not access our services or website.
1. Eligibility
By using our services, you confirm that you are at least 18 years old or legally authorized to enter into binding agreements on behalf of a company or organization. If you are using our services on behalf of an entity, you represent and warrant that you are authorized to bind that entity to these Terms.
2. Services Provided
Ashirolam Tech Solutions provides professional services including, but not limited to:
- Medical Record Summarization
- Medical Chronologies and Custom Reports
- AI-assisted Claims Document Processing
- Healthcare Revenue Cycle Management (RCM)
- Business Process Outsourcing (BPO) solutions
We reserve the right to modify or discontinue services at our discretion, with or without notice.
3. User Responsibilities
- Provide accurate, current, and complete information
- Maintain the confidentiality of any account or access credentials
- Use our services only for lawful and authorized purposes
- Not reverse-engineer, copy, or exploit any part of our platform or proprietary content
4. Data Privacy and HIPAA Compliance
We are committed to protecting the confidentiality and security of client data, especially Protected Health Information (PHI). Our company complies with the Health Insurance Portability and Accountability Act (HIPAA) for U.S. clients. For details on data collection and usage, please read our Privacy Policy.
5. Intellectual Property
All content, software, logos, designs, processes, documentation, and other materials provided by us remain the intellectual property of Ashirolam Tech Solutions or its licensors. You may not reproduce, distribute, or modify any part of the content without written permission.
6. Third-Party Tools & Links
We may provide access to third-party tools or links. We do not control and are not responsible for third-party content, privacy policies, or practices. Your use of such resources is at your own risk.
7. Disclaimers
Our services are provided “as-is” and “as-available” without warranties of any kind, either express or implied. We do not guarantee that services will be error-free, uninterrupted, or fully secure.
8. Limitation of Liability
To the fullest extent permitted by law, Ashirolam Tech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues arising out of your use or inability to use our services.
9. Indemnification
You agree to defend, indemnify, and hold harmless Ashirolam Tech Solutions and its directors, employees, and agents from any claims, damages, liabilities, and costs arising from your use of the services or violation of these Terms.
10. Termination
We reserve the right to suspend or terminate your access to our services at any time and without notice if we determine that you have violated these Terms or applicable laws.
11. Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Erode District, Tamil Nadu, India.
12. Changes to Terms
We may revise these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes your acceptance of the new Terms.
13. Contact Us
Ashirolam Tech Solutions Private Limited
1st Kamaraj Nagar, Bhavani,
Erode Dt, TN, India-638301
Email: info@ashirolam.com
Website: www.ashirolam.com
AI Policy
Effective Date: June 15, 2025
- AI Used for Efficiency and Accuracy
- Human Oversight on All AI Outputs
- De-identified Data for AI Training
- Regular Monitoring for Compliance
We maintain transparency and client control over all AI-generated results.
This Artificial Intelligence (AI) Policy outlines how Ashirolam Tech Solutions Private Limited (“Ashirolam”, “we”, “our”, “us”) applies AI technology ethically, securely, and responsibly in delivering our services, including healthcare documentation, medical record summarization, and revenue cycle management solutions.
1. Purpose of AI Usage
Ashirolam uses AI systems to assist in processing large volumes of healthcare data, improving efficiency, accuracy, and turnaround time while maintaining human oversight for validation and quality assurance.
2. Guiding Principles
- Transparency: We inform clients about where and how AI is used in our services.
- Human Oversight: AI-generated outputs are reviewed, validated, and corrected by qualified human experts before delivery to clients.
- Accuracy & Reliability: Our AI systems are routinely monitored and tested for accuracy, with continuous improvements applied.
- Security & Privacy: All data processed via AI systems is secured following HIPAA, Indian IT Act, and global data protection standards.
- Ethics & Fairness: We strive to minimize bias, ensure fairness, and avoid any discrimination in AI outputs.
- Compliance: AI operations are subject to applicable legal and regulatory requirements.
3. AI Decision-Making
Ashirolam’s AI systems support, but do not fully automate, clinical or legal decision-making processes. All final outputs are reviewed by trained personnel before being shared with clients.
4. Data Handling for AI
- Data used for AI model training is de-identified or anonymized to protect personal health information (PHI).
- AI systems operate within secure cloud environments with encryption, audit trails, and restricted access controls.
5. Limitations of AI Systems
We acknowledge that AI outputs may occasionally contain inaccuracies. Human verification remains central to our delivery model to ensure service quality and compliance.
6. Continuous Monitoring & Improvement
Our AI systems undergo ongoing performance evaluations, audits, and security assessments to ensure continued compliance and improvement.
7. Client Control & Transparency
Clients may request clarification regarding any AI-generated output or process, and may request full human-only review if desired.
8. Contact Information
If you have any questions about this AI Policy, please contact us:
Ashirolam Tech Solutions Private Limited
1st Kamaraj Nagar, Bhavani,
Erode Dt, TN, India-638301
Email: info@ashirolam.com
Website: www.ashirolam.com
